Seamlessly integrate OCM into your ServiceNow offerings.
As a ServiceNow partner, you understand the importance of successful implementations. But navigating the people-side of change can be complex. That's where we come in. We work along side your technical project team while providing ServiceNow specific OCM consulting services to your clients, empowering you to deliver holistic solutions and drive client satisfaction.
Our Collaborative Approach
During the Sales Process
Discussions about OCM start during the sales process. From helping your sales team understand OCM as a product, to assisting with proposal requests and statement of work language, to discussing the OCM process with your prospect, we work with you to help make the sale.
Planning the Engagement
When OCM is included, a strong partnership between the technical project team and OCM resources is imperative. To foster this collaboration, we work closely with your people to understand your process and tools. Together we formulate a plan to integrate OCM effectively and seamlessly for your client.
During the Project
From project kick-off and workshops, through creating communications and training plans for effective production launches, and ending with knowledge transfer, the OCM lead works in parallel with your team to close the project successfully, with the highest level of engagement and adoption possible for the client.
To understand more about our OCM product offering, visit the OCM for ServiceNow Delivery page.